See if your purchase was from an authorized seller and is eligible for our 60-Day Product Exchange Guarantee. Plus, learn about the risks of diverted products, unauthorized sellers, and what we're doing to stop them.
We go to great lengths to ensure the integrity and quality of our products available from authorized sellers identified below. That's why we offer our 60-Day Product Exchange Guarantee.
If you purchased from an authorized seller and would like to take advantage of this guarantee, click here. Make sure you select Amazon.com 60 Day Product Exchange on the pull-down menu. This will ensure your request is routed to the proper team. We will replace your item and ship it to you for free. Limit one exchange per customer.
Any purchase of Crepe Erase® products from unauthorized sellers voids your eligibility for our 60-Day Product Exchange Guarantee.
Amazon (sold and shipped by Amazon)
Please note that QVC and Kohl's are also authorized sellers. However, if you purchased from them and would like to exchange your Crepe Erase® product(s), please contact QVC or Kohl's directly.
Diverted products are products that are sold by unauthorized sellers. You can find the list of known unauthorized sellers below.
Please be aware that products purchased from unauthorized sellers may be old, expired, outdated, tampered with, or counterfeit, and their quality and effects may be compromised. They may also be diluted or filled with unknown substances, which can cause adverse reactions. Crepe Erase® will not be held accountable for such products, and will not accept returns from any unauthorized sellers.
We have a team that carefully and consistently monitors all our unauthorized sellers and works closely with our legal team to remove them. We are constantly updating the list of unauthorized sellers on this page.
Click here to report an unauthorized Seller. Select report unauthorized seller on the pull down menu and include the following in the comments field.